This Payment Security Policy outlines the standard security measures and transactional procedures governing purchases made on www.nookpadpro.com. Operated by IMPORTADORA Y EXPORTADORA TOTAL VELOCITY, S. DE R.L. DE C.V., our store is committed to handling customer payment data responsibly and in compliance with Mexican commercial laws and European data protection regulations.
1. Merchant Identity & Billing Descriptor
- Operating Entity: IMPORTADORA Y EXPORTADORA TOTAL VELOCITY, S. DE R.L. DE C.V.
- Brand Name: nookpadpro
- Jurisdiction of Incorporation: Mexico (Registration Number: IET0802086WA)
- Registered Address: Cicerón No. 504, Col. Los Morales, Sección Alameda, Miguel Hidalgo, C.P. 11530, Ciudad de México, Mexico
- Billing Descriptor: Charges on your credit card or bank account statement will strictly appear under our parent company name: IMPORTADORA Y EXPORTADORA TOTAL VELOCITY, S. DE R.L. DE C.V.
2. Payment Processing & Security Standards
Online transactions on www.nookpadpro.com are processed through Stripe, an independent third-party payment service provider.
- No Account Registration Required: Customers are not required to log into or create a Stripe account to complete a payment. Purchases are made directly via our secure checkout.
- Transaction Monitoring: To safeguard transactions, our payment processor periodically conducts security risk assessments and monitors payment activities to identify and prevent unusual or unauthorized transactions.
- Order Dispatch: Following successful payment authorization, orders are scheduled for fulfillment and dispatch in accordance with our standard Shipping Policy.
3. Accepted Methods of Payment
We accept a range of digital payment options for customer convenience:
- Payment Cards: Visa, Mastercard, American Express
- Digital Wallets: Apple Pay, Google Pay, and standard electronic wallets supported at checkout
4. Data Protection, Privacy & Cookie Compliance
We adhere to local statutory requirements and European data protection standards (GDPR) regarding the collection and management of personal data:
- Data Protection Safeguards: Personal and financial data collected during checkout is processed securely and handled strictly for transaction processing and order execution.
- Cookie Governance: Non-essential cookies are only enabled after a visitor explicitly provides consent by clicking the “Accept” button on our website cookie notification banner. Detailed information regarding data handling can be reviewed in our standalone Privacy Policy.
5. Contact Information & Customer Inquiries
If you have questions regarding payment security, transaction confirmations, or billing statements, please reach out to our customer service desk:
- Email Support: dinner@nookpadpro.com
- Telephone: +52 5511010241
- Response Window: Written inquiries sent to dinner@nookpadpro.com will be addressed within 24 to 48 hours.